Explore UX Case Studies

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  Protected: Design Systems Enablement for Brand Web Experiences at Scale

  There is no excerpt because this is a protected post.

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  Accessible Video Player with Live Transcripts

  Led UX design based in research, developing strategy for a B2C WCAG 2.1 AA compliant and brand-aligned video player deployed across 9,000+ Hilton Hotel websites, directly impacting Hilton guests engagement.

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  Enterprise Navigation Redesign for Mobile Scale

  Architected a mobile-first global navigation system for Hilton Worldwide, balancing complex enterprise requirements with local property flexibility to drive multi-brand conversion and B2B engagement.

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  Service Menus for Pre-Arrival Guest Engagement

  Developed a mobile-first UX for property service menus, successfully shifting guest engagement to pre-arrival. This design increased service bookings by 32% on mobile and cut support requests by 21%.

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  Protected: Spur Content Management System

  There is no excerpt because this is a protected post.